Refund policy

Return & Refund Policy

At Padamparas, we want you to be happy with your purchase. If you receive a product that you would like to return, you can request a return within 4 days from the date of delivery.

1. Return Eligibility

A product is eligible for return if:

* The return request is raised within 4 days of delivery.
* The product is unused, unworn, and in its original condition.
* The product is returned with its original packaging, tags, labels, and accessories, wherever applicable.
* The product has not been damaged, altered, washed, or used by the customer.

Products that do not meet these conditions may not be eligible for return.

2. How to Request a Return

To initiate a return, please contact us within 4 days of receiving your order with your order details and the reason for the return.

Once your return request is received, our team will review the request and provide you with the necessary instructions for returning the product.

Please ensure that the correct product is sent back to us in its original condition and packaging.

3. Return Verification

Once the returned product reaches us, it will be inspected to ensure that it meets our return conditions.

If the returned product is found to be eligible for a refund, the refund will be initiated on the same day that we receive and verify the correct product.

4. Refund Process

Once the refund is initiated by Padamparas, the amount will be processed through Razorpay and will be credited to the original payment method used for the order.

The time taken for the refund to reflect in your bank account or payment method will depend on the processing timelines of Razorpay and your respective bank/payment provider.

Please note that although we initiate the refund on the day the eligible returned product is received and verified, the actual credit may take the applicable number of business days as per Razorpay’s and the payment provider’s processing timelines.

5. Incorrect, Damaged, or Defective Products

If you receive an incorrect, damaged, or defective product, please contact us as soon as possible after delivery with your order details and clear photographs/videos of the product and packaging.

We will review the issue and, where applicable, arrange for a replacement or refund.

6. Important Note

* Return requests must be raised within 4 days of delivery.
* Refunds are initiated only after the returned product is received and successfully verified.
* Refunds will be made to the original payment method used for the purchase.
* Shipping or return charges, if applicable, may be deducted from the refund amount.
* The final approval of a return/refund will be subject to the product meeting our return eligibility conditions.

For any questions regarding returns or refunds, please contact our customer support team through the contact details provided on the Padamparas website.

Last Updated: September 2026