Shipping policy

Shipping Policy

At Padamparas, we strive to process and deliver your orders safely and on time. Please read the following Shipping Policy before placing your order.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team will process your order for dispatch.

Orders are generally processed within 2–3 business days, excluding Sundays and public holidays.

Once your order has been shipped, you will receive the relevant shipping and tracking details through the contact information provided at the time of placing the order.

2. Delivery

Delivery timelines may vary depending on your location, courier availability, and other circumstances.

The estimated delivery time will depend on the delivery address and the shipping method available for your order.

While we make every reasonable effort to deliver orders within the estimated timeframe, delays may occur due to:

* Courier or logistics issues
* Incorrect or incomplete delivery addresses
* Weather conditions or natural events
* Public holidays
* High order volumes or sale periods
* Other circumstances beyond our reasonable control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at the time of checkout before the order is placed.

Any shipping offers or free-shipping promotions will be subject to the terms mentioned during the promotion.

4. Order Tracking

Once your order has been dispatched, tracking information will be shared with you through the contact details provided while placing the order.

You can use the tracking information to check the status of your shipment.

Please allow some time for the tracking information to become active after dispatch.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

Padamparas will not be responsible for delivery failures or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.

6. Delayed or Undelivered Orders

If your order is delayed or appears to be undelivered, please contact us with your order details.

We will coordinate with the relevant courier partner to help resolve the issue.

In case a shipment is returned to us because of an incorrect address, unsuccessful delivery attempts, refusal to accept the parcel, or other reasons attributable to the customer, additional shipping charges may apply for re-shipping the order.

7. Damaged Package

If you receive a package that appears to be damaged or tampered with, please take photographs/videos of the package before opening it and contact us as soon as possible.

We will review the matter and assist you accordingly.

8. International Shipping

At present, Padamparas ships orders within India only.

If international shipping becomes available in the future, the applicable shipping charges, duties, taxes, and delivery timelines will be communicated at checkout.

9. Contact Us

For any questions regarding shipping or delivery, please contact Padamparas through the contact details provided on our website.

Last Updated: September 2026